Terms of sale for studio purchases

These terms accompany your quote for a direct purchase from the studio.

1 Seller and scope

Fabricia Lepoutre, painter and artist-author (sole proprietor), SIREN 835 351 891, SIRET 835 351 891 00014, 36 place de la République, 29120 Pont-l’Abbé, France. Contact and complaints: fabrilep@hotmail.fr · +33 (0)6 13 68 67 82. These terms apply to direct studio sales to consumers. Where a gallery concludes the sale, the seller and terms are identified in the documents for that transaction.

2 Artwork and authenticity

The quote identifies the artwork, its medium, support, dimensions and frame where applicable. A signed certificate of authenticity accompanies each original artwork. Purchase of the physical artwork transfers no reproduction or public display rights. Any use of its image requires separate authorisation, subject to statutory exceptions.

3 Quote and contract

The initial enquiry is without commitment. Before accepting, you receive the final quote, the applicable terms and the withdrawal information and form. You may check the quote and request corrections. Accept it in writing or by placing an order with an obligation to pay on the secure checkout page, as specified in the quote. The studio confirms the sale by email no later than handover or delivery. Any reservation and its duration are stated in the quote. The studio will notify you if the artwork is unavailable and issue any refund required by law if a confirmed order cannot be fulfilled.

4 Price and payment

Fabricia Lepoutre operates under the French VAT exemption scheme. The quote is in euros and shows the total payable, any discount, framing, delivery and other known charges. It states the payment method. A secure link can be sent with the quote. For bank transfers the studio supplies the bank details and reference. The studio charges no surcharge for using a payment instrument. An expressly agreed deposit and the due date for the balance are stated in the quote, subject to statutory rights. The studio issues an invoice.

5 Collection and delivery

The quote states the method, location and agreed date or timeframe. Collection is by appointment, normally at 36 place de la République, 29120 Pont-l’Abbé, France. Packaging and carriage are adapted to the artwork and destination. For non-EU deliveries, the quote specifies responsibility for customs and any applicable import charges or how they are determined. Risk passes upon physical receipt by you or your designated third party, other than the carrier. If you independently choose a carrier that the studio did not offer, risk passes upon handover to that carrier. If a delivery is late, missing or damaged, contact the studio. Photos are helpful and your statutory rights apply regardless of any reservations recorded with the carrier.

Withdrawal, warranties and complaints

6 Withdrawal from distance sales

You generally have 14 days from receipt of the artwork by you or your designated third party, other than the carrier, to notify the studio without giving a reason. Use the standard form, an unequivocal statement by email or post, or the online withdrawal feature where the contract was concluded through the online interface. For online submissions, the studio will acknowledge receipt on a durable medium, including the contents and the date and time sent. Where the statutory exception for goods made to your specifications or clearly personalised applies, you will be told before purchase. An original artwork that has already been made generally remains eligible for withdrawal when sold at a distance.

7 Returns and refunds

Return the artwork within 14 days after notifying withdrawal, to the return address stated in the quote or communicated by the studio, unless the studio offers collection. You bear direct return costs only if informed before purchase and the studio has not agreed to bear them. If normal postal return is not possible, the cost to be borne by you is communicated before purchase. The studio refunds the sums due, including standard outbound delivery, within 14 days of notice, and may withhold the refund until the artwork or proof of dispatch is received, whichever is earlier, unless it offers collection. Refunds use the original payment method unless you expressly agree to another without fees. Faulty goods are handled under the statutory warranties.

8 Statutory warranties

The artwork you receive should match the quote, including any agreed framing. If it differs, contact the studio using the details in section 1. An original artwork is unique. If an identical replacement is impossible, the other remedies available by law still apply as appropriate. See the warranty notice below.

9 Complaints and mediation

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For any complaint, please contact the studio using the details in section 1.

10 Privacy and applicable law

The site’s Privacy Policy explains how personal data is handled. French law applies, subject to mandatory consumer protections. The terms supplied before acceptance apply to the sale.

Model withdrawal form

To Fabricia Lepoutre, 36 place de la République, 29120 Pont-l’Abbé, France, fabrilep@hotmail.fr.

I/we hereby give notice that I/we withdraw from the contract for this artwork: __________________

Ordered on / received on: __________________

Consumer name and address: __________________

Date: __________________ Signature (paper submissions only): __________________

Statutory warranty notice

You have two years from delivery to claim under the legal guarantee of conformity if a lack of conformity appears. During this period, you need only establish that the lack of conformity exists, without proving when it first appeared.

If the contract includes continuous supply of digital content or a digital service for more than two years, the guarantee covers that content or service for the agreed supply period. During that period, you need only establish that the lack of conformity exists, without proving when it first appeared.

Where applicable, the seller must provide the updates needed to keep the goods in conformity.

You are entitled to repair or replacement within thirty days of your request, free of charge and without major inconvenience.

If the goods are repaired under the legal guarantee of conformity, the original guarantee is extended by six months. If you ask for repair but the seller requires replacement, the replacement carries a fresh two-year guarantee from delivery.

You may keep the goods and obtain a price reduction, or end the contract and obtain a full refund upon returning the goods, if the seller refuses repair or replacement, exceeds thirty days, causes you major inconvenience, or fails to remedy the lack of conformity. Major inconvenience can include having to bear the final cost of removing or taking back the goods, or installing repaired or replacement goods.

You may also seek an immediate price reduction or end the sale if the lack of conformity is serious enough to justify it, without first asking for repair or replacement. A minor lack of conformity does not entitle you to end the sale.

Any period during which the goods are held for repair or replacement suspends the remaining guarantee period until the goods are returned in conformity.

These rights arise under Articles L. 217-1 to L. 217-32 of the French Consumer Code. A seller that obstructs the guarantee in bad faith faces a civil fine of up to €300,000, which can rise to 10% of average annual turnover under Article L. 241-5.

You also have a legal warranty against hidden defects under Articles 1641 to 1649 of the French Civil Code. You have two years from discovery of the defect to invoke it. You may keep the goods and obtain a price reduction, or return them for a full refund.

Privacy notice

Fabricia Lepoutre is the controller for studio enquiries, quotes and sales. Contact fabrilep@hotmail.fr about your data. We use contact details, artwork references and delivery information to respond to your request and fulfil the sale. Invoicing is a legal obligation. Handling complaints and keeping evidence of exchanges serve the studio’s legitimate interests. The studio and, where needed, its website, email, payment, accounting and delivery providers receive relevant information. We retain enquiries that do not lead to a sale for as long as needed to handle the enquiry. Order records are kept as long as needed to handle orders and related warranties. Invoices are archived for 10 years. Depending on the legal basis, you may request access, correction, erasure, restriction, portability or object to processing. You may complain to the CNIL (www.cnil.fr).

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